Last Updated: August 25, 2026
Welcome to Sellvixsa. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Once you place an order, we begin processing it as soon as possible. Please note that order processing times may vary depending on product availability, order volume, and other operational factors.
Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping & Delivery Time
Estimated delivery times may vary depending on your location and the shipping method available.
In general, delivery may take approximately 7–15 business days after your order has been processed.
Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to circumstances beyond our control, including:
- Shipping carrier delays
- Weather conditions
- Customs processing
- High order volumes
- Incorrect or incomplete shipping information
- Other unforeseen circumstances
3. Shipping Costs
Shipping costs, if applicable, will be clearly displayed during checkout before you complete your purchase.
From time to time, Sellvixsa may offer free shipping promotions. Any applicable shipping offers will be displayed on our website or during checkout.
4. Order Tracking
Where tracking is available, tracking information may be provided once your order has been shipped.
Please allow some time for tracking information to become active and update after your shipment has been dispatched.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at info@sellvixsa.com. We will do our best to update the information before your order is shipped.
Once an order has been dispatched, we may not be able to make changes to the delivery address.
6. Customs, Duties, and Taxes
Depending on the destination country, orders may be subject to customs duties, taxes, or other import charges.
Where applicable, customers may be responsible for these charges. Customs policies vary by country, and any delays caused by customs authorities are outside our control.
7. Lost, Delayed, or Damaged Packages
If your order is significantly delayed, appears to be lost, or arrives damaged, please contact us at info@sellvixsa.com with your order number and relevant details.
We will review the situation and work with the appropriate shipping provider to help find a suitable resolution.
8. Incorrect or Undeliverable Addresses
If an order cannot be delivered because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply for reshipment where applicable.
Please carefully review your shipping details before completing your order.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: info@sellvixsa.com
Company
Roudo Comp Limited
Doessegnihombehe Aristide Roudo
82a James Carter Road, Mildenhall,
United Kingdom, IP28 7DE